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Frequently Asked Questions (FAQ)

How long does delivery take?

We usually deliver within 3–7 working days across Pakistan. Delivery time may vary depending on your city and courier delays.

Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) all over Pakistan, so you can pay when your order arrives.

What is your return policy?

We accept returns only for:

  • Damaged products
  • Wrong items received
  • Manufacturing defects

Products must be unused and in original packaging. Returns are not accepted for change of mind.

Can I cancel my order?

You can cancel your order before it is shipped. Once shipped, cancellation is not possible.

How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS or WhatsApp. You can use it to track your parcel anytime.

How can I contact support?

You can reach us anytime via:

  • WhatsApp: 03424455654
  • Email: info@grabitpk.com

We usually respond within 24 hours.